The video of Chicago Aviation Police dragging Dr. David Dao off United Flight 3411 was posted and shared across the Internet and social media, triggering widespread consumer outrage. Hashtags such as #boycott united and #boycott unitedairlines urged consumers to boycott the airline. On the night of the incident, United Airlines’ CEO Oscar Munoz issued a statement in response to the incident via Twitter. Consumers perceived the response was tone-deaf and became even more enrag

Rise of Digital Assistants Over a decade ago, a digital assistant was a handheld device that functioned more like a calendar than a human personal assistant. Nowadays, digital assistants are programmed with artificial intelligence and a human-sounding voice. The most well-known digital assistants are Siri, Google, Cortana, and Alexa. Each is programmed with its own profile of commands and skills. Though these digital assistants are far from being able to have a full conversat